Strategic leadership recruiting for businesses connecting digital demand, fulfillment and delivery.
Perpetual Talent Solutions is a retained executive search firm and specialized eCommerce recruiter, conducting searches from the director level through the C-suite for companies navigating digital growth, distribution performance and omnichannel operations. Our work spans marketplace operations, fulfillment networks, digital storefronts, inventory strategy, reverse logistics, technology and finance across regional, national and global eCommerce organizations.
eCommerce executive search starts with the hiring need behind the title. Expanding marketplace revenue calls for different leadership experience than improving fulfillment across multiple facilities or making returns more profitable. We define the role around the results the executive must deliver and the demands of the operation they will lead.
As an eCommerce search firm, we identify leaders who have handled comparable challenges across digital commerce and distribution. We examine what they personally owned and advise when a proposed title or scope could lead the search toward the wrong experience. That work puts the right candidates in front of you, judged by what the role demands rather than the titles they have held.
Our eCommerce recruiters work with growth-stage brands and enterprise sellers to reach the leaders who own online revenue, across digital storefronts, marketplace operations and direct-to-consumer (DTC) channels.
Assessment covers contribution margin, customer acquisition cost, lifetime value and channel performance.
Companies hiring a fulfillment headhunter need operators who turn digital demand into physical execution, inside automated fulfillment centers, regional distribution networks and third-party logistics (3PL) providers.
Our work weighs facility throughput, engineered labor standards, inventory flow and delivery performance.
Omnichannel leadership recruitment reaches executives who connect every route to market: retail networks, digital storefronts, wholesale distribution and marketplace operations.
Inventory strategy, pricing parity and customer promises have to perform as one system.
Reverse logistics executive search for the leadership that protects margin after delivery, spanning returns processing, refurbishment, restocking economics and secondary-market recovery.
Processing speed, inventory visibility and disposition strategy determine recovered value.
Exclusive search structures built around the complexity, confidentiality and urgency of your key executive hires.
Compare Search OptionsRecent work tied to scaling teams, aligning executive roles with business needs and building operating structure.
$200K base plus equity and revenue sharing
Recruited a Head of Human Resources for a consumer gaming and entertainment company spanning online offerings, live events and retail locations—the company's first executive hire beyond the founder's personal network. With approximately 30 employees and plans to scale rapidly, the company evaluated candidates within its original $120K to $140K range as well as more experienced leaders. It ultimately selected an executive to build the HR infrastructure for growth and serve as a strategic advisor to the CEO.
$210K base plus a meaningful equity stake
The engagement began as a CFO search for a specialty food importer moving into consumer eCommerce, with expected compensation of $250K–$350K. After testing the market and evaluating the company’s stage, we advised the founder that a traditional CFO was not the right hire. We reframed the position and placed a Vice President of Finance and Operations, giving the business the financial discipline and hands-on operational leadership it needed.
Our eCommerce search work has evolved with the industry, from early omnichannel to enterprise delivery networks.
Senior Director of Delivery Concepts · VP of Reverse Logistics · Head of eCommerce Solutions Sales · Regional Revenue Leaders
Built specialized last-mile delivery concepts, automated sort and distribution capacity, warehouse and distribution space sales and national returns infrastructure.
Vice President of Operations · Head of Performance Marketing & Customer Acquisition
Scaled distribution and fulfillment operations, marketplace seller onboarding and performance marketing systems during rapid growth.
Vice President & General Manager, Operations · Head of Customer Service · Routing and Site Operations Leadership
Ran automated sort and high-volume apparel fulfillment for direct-to-store and direct-to-consumer (DTC) flows, with advisory work on workforce retention and eCommerce capability.
VP of Digital Growth · Head of Omnichannel Operations · Director of Integrated Marketing
Led integrated digital marketing strategy and nationwide execution of buy online, pick up in store (BOPIS) and ship-from-store capabilities.
From our Houston base, our work spans primary North American fulfillment centers and distribution gateways, including Memphis, Nashville, Louisville, Columbus, Indianapolis, Dallas Fort Worth, Atlanta, Phoenix, the Inland Empire, the Lehigh Valley, Tampa, Miami, Kansas City and the New York/New Jersey corridor, as well as cross-border trade gateways and global fulfillment channels.
Automated facilities where order accuracy, throughput, labor management and carrier cutoffs decide performance.
Businesses where catalog expansion, marketplace integration, conversion and backend order management drive margin.
Growth-stage brands connecting ad spend and checkout to unboxing, service and repeat orders.
Operations where processing speed, refurbishment, restocking economics and recovery protect margin.
Companies where landed cost, supplier terms, inventory and digital ordering shape profitability.
Businesses connecting stores, digital storefronts, buy online, pick up in store (BOPIS) and ship-from-store inventory.
Share the role, operational priorities and business context directly with the managing partners.
Built for growth-stage businesses. Proven at enterprise scale.
We work with founders, CEOs, private equity sponsors and operating executives across eCommerce, fulfillment and distribution. Engagements have ranged from a company’s first leadership function to senior searches inside global eCommerce organizations. We intentionally limit the number of active searches we take on so firm owners Debbie Norton and Jim Hickey remain directly involved from intake through offer.
Debbie Norton Founder & Managing Partner
Jim Hickey President & Managing Partner
Every engagement begins with an in-depth working session to define the business need behind the role. We map the operational priorities, existing team structure and specific outcomes required so the search strategy aligns with actual business demands from day one.
Technical background gets a candidate evaluated; operational alignment gets them hired. We assess leadership range, cultural fit and practical execution so you get a complete, candid overview of every profile. We never hard sell an ill-fitting candidate.
We operate strictly in your best interest. Candidate compensation never influences our recommendations, and we do not present marginal profiles to force a quick fill. Our focus is long-term operational performance.
Most of our engagements come from long-standing clients who rely on us for multiple critical hires a year. We deliver straightforward progress updates, transparent market realities and honest guidance from intake to final offer.
A specialized eCommerce recruiter understands how digital demand, unit economics, inventory, warehouse execution and customer promises connect. That domain knowledge sharpens the target market, candidate evaluation and search strategy.
We reach passive candidates through direct market mapping, industry relationships and discreet outreach. The search is built around the operating model, leadership requirements and companies most likely to produce the right experience.
We execute both commercial and operational executive searches. eCommerce businesses win or lose on the connection between demand and delivery, so we evaluate operations leaders on commercial judgment and growth leaders on their respect for warehouse, inventory and customer experience realities.
Yes. First executive hires often carry the highest stakes because early leaders establish the structure, standards and operating rhythm the company will scale. These engagements receive the same attention as enterprise assignments.
Bring an open view of the current team, the business outcomes the leader must deliver, an approximate compensation range and candor about what is not working. A job description is useful but the working session shapes the actual search strategy.
No. Every search is exclusive on a retained or engaged basis so both sides are committed from kickoff. Senior leadership searches require disciplined evaluation and follow-through.
Explore Retained & Engaged Search →Peak season exposes how a leader handles labor planning, carrier allocation, bottlenecks, inventory pressure and team performance under stress. Smooth quarter stories matter less than evidence of judgment under load.
Compensation should reflect the stage of the business and what the role must deliver rather than the biggest title in the market. Equity, internal balance and the market all matter.
Fully confidential when it needs to be. Many engagements in this space involve succession planning, a leadership change that has not been announced or a move into a competitor’s talent pool. Outreach runs through the firm’s owners, discreet market mapping happens before anyone is approached, references are handled when the timing is right and your company name is shared only with your approval.
Every conversation starts with your business priorities, not a sales pitch. Tell us about the leadership hire you are planning or the challenge you need to solve and we will give you a candid assessment of the role, the market and whether we are the right fit.
Speak with a Managing Partner